After a number of long discussions, meetings, and listening to your voices, Team HIKOCO had finalised to close our fulfilment centre temporarily. We take the government’s decision of raising to Level 4 Alert quite seriously, and we too believe it is necessary for the community. Despite the demands to have our online store opened, we believed that the safety of our staff and our Beauties came first, no matter what.
Our team will try our best to send out all orders placed before 6PM 25th March 2020 as per usual. From that point onwards, all outstanding orders will unfortunately be dispatched when the Level 4 Alert Restrictions are lifted.
HIKOCO will continue to accept orders during the coming 4 weeks. Yet, please bear in mind that these orders will only be dispatched when our fulfilment centre is up & running again. We send our sincerest apologies for any inconvenience caused. Nonetheless, we hope you can understand that it is the company’s responsibility to respect the wellbeing of not only our staff but also our valued customers.
If you have any questions regarding the delays of shipment, please contact us with the details at the end of this message. Any further updates will be made ASAP on our website, social media, and through our newsletters.
Let’s all get through this together.
Stay home, Stay safe & Be kind
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