This is the first cleansing balm I have tried and it has been an excellent entry level option. My skin is sensitive and I usually only cleanse in the evenings. Adding this as a first step when wearing small amounts of make-up, or more heavy duty SPF than usual, has been great. My skin feels fresh, clean, and soft afterwards, and there is no irritation. There is a gentle citrus scent which I find pleasant. When used over the eyes this does leave a cloudy film for a few minutes. Overall I would definitely recommend, and will be repurchasing in the larger size when this runs out.