Join Our Team

The Role

You’ll be joining the HIKOCO team as a Beauty Consultant. Don’t worry if you’re only a skincare-starter — we’re looking for people who are eager to learn more about K-Beauty and ready to share that knowledge with our customers. What we really need is a team player with a big smile and a positive attitude 😊

Core Responsibilities

• Remain knowledgeable on products offered and discuss available options
• Ensure high levels of customer satisfaction through excellent sales service
• Assess customers’ needs and provide assistance and information on product features
• “Go the extra mile” to drive sales
• Actively seek out customers in store
• Maintain assigned areas in stock and presentable condition
• Handle returns of merchandise
• Process POS (point of sale) purchases
• Build productive trust relationships with customers
• Comply with inventory control procedures
• Suggest ways to improve sales (e.g. planning marketing activities, changing the store’s design)

What We’re Looking For

• Passion in skincare, makeup, and the sales process
• A ready-to-learn attitude about products and further technical knowledge of skincare
• Customer service experience in beauty, retail, or e-commerce is preferred
• Ability to explain complicated information in a way that is easy to understand
• Ability to team up with co-workers to ensure proper customer service