As with any beauty product that is applied to the skin, reactions can occur. But don’t worry! We are here to help :)

If you are aware that certain ingredients cause allergic reactions, ask for assistance at our store sales assistants, or email us at help@hikoco.co.nz before making an order. You can also check the product descriptions and ingredients list on our website.

We apologise in advance if our products do give you an allergic reaction. Unfortunately, HIKOCO is not held liable for reactions that you develop and is unable to offer replacement products or refunds. To avoid this from happening, our knowledgeable staff members will always be happy to help and we try our best to consult customers as they tell us what fits their skin type. If making a purchase in store, it is strongly recommended that you test the product on a small area of your skin first if you are unsure.

*If any skin irritation/reaction occurs, please discontinue use and seek medical advice.